Catherine Wee

HometeamNS

HomeTeamNS is a non-profit Association set up to recognize the invaluable contributions of the Singapore Police Force (SPF) and Singapore Civil Defence Force (SCDF) NSmen to the safety and security of the nation. Not just a regular recreation club, we seek to create a shared environment for NSmen from both forces to foster better relations while working together.

Team

I collaborated with UI/UX designers (Asilah, Izi) and Chief Experience Officer (Natalie)

Project

Mobile App – Skubbs Company

Timeline

2022 – 2023

Function๐Ÿ’•

Villa & Facilities Booking

Users can quickly pinpoint their dream accommodations, enhancing their overall booking experience. Moreover, our recommendation includes the integration of captivating high-quality photos and comprehensive descriptions for each villa.

We propose an ingenious addition that provides users with real-time availability of facilities. This groundbreaking feature eliminates any potential conflicts when booking facilities, ensuring a seamless and efficient booking process.

Challenges๐Ÿ’•

QR Code technology in Room Access Control

In a bid to increase security, villa are moving from regular keys to access cards for rooms. The latest addition to increasing safety is a QR Code lock. The QR Code lock uses QR Code as the key.ย Guests can enter their room by scanning a unique QR Code.

To ensure a smooth user experience, the app have an intuitive interface and a straightforward process for accessing the QR code. Upon check-in, guests can download the app, log in with their reservation details, and access their room key in the form of a QR code. The app has provide clear instructions on how to scan the QR code at the roomโ€™s lock and offer visual feedback to indicate a successful unlock.

What I Have Learned๐Ÿ’•

Understanding the users and their needs is crucial

The design process teaches empathy towards users, enabling designers to put themselves in their shoes and create solutions that cater to their requirements.

Conducting thorough user research helps in uncovering user insights, pain points, and preferences. This information guides the design decisions, ensuring the final product aligns with user expectations.